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## Card Payment Error Codes

### HTTP Response

When a card payment is declined due to an issuer rejection, the checkout API returns an HTTP `400` response. This is an expected response code indicating that the payment was not approved.

The response body contains the following fields:

| Field        | Type    | Description                                                 |
| ------------ | ------- | ----------------------------------------------------------- |
| `msg`        | string  | A short description of the decline reason.                  |
| `protection` | boolean | Whether chargeback protection applies to this transaction.  |
| `paymentId`  | string  | The unique identifier for the payment attempt.              |
| `code`       | string  | The issuer decline code (see table below).                  |
| `title`      | string  | A short title describing the decline reason.                |
| `message`    | string  | A detailed message explaining the decline.                  |
| `action`     | string  | A recommended action for the customer to resolve the issue. |
| `debugId`    | string  | A unique identifier for debugging purposes.                 |

#### Example Response

```json
{
    "msg": "The transaction is suspected of fraud.",
    "protection": false,
    "paymentId": "d19f82b2-214e-49cc-9f9b-07398c91cda9",
    "code": "59",
    "title": "Suspected Fraud",
    "message": "The transaction is suspected of fraud.",
    "action": "Contact your bank to confirm the legitimacy of the transaction and request approval.",
    "debugId": "9d3698c43eda078c793c65b50fd05c90"
}
```

### Bank/Network Error Codes

| Code | Title                                                                                    | Message                                                                                                                  | Action                                                                                                                                 |
| ---- | ---------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------ | -------------------------------------------------------------------------------------------------------------------------------------- |
| 01   | Refer to Issuer                                                                          | Your transaction has been declined.                                                                                      | Call the phone number on the back of your credit card to speak with your bank and inquire about the decline.                           |
| 02   | Refer to Issuer, Special Condition                                                       | This transaction requires special authorization.                                                                         | Call your bank using the phone number on the back of your credit card to discuss the specific details of this transaction.             |
| 03   | Invalid Gateway                                                                          | Technical issue at your bank. Try again later.                                                                           | Due to a technical issue at your bank, this transaction was declined. Please try again later.                                          |
| 04   | Pickup Card                                                                              | Your card has been reported lost or stolen.                                                                              | Call your bank to report the issue and request a replacement card.                                                                     |
| 05   | Do Not Honor                                                                             | Sorry, your card cannot be authorized at this time.                                                                      | Call your bank to inquire about the reason for the decline and seek guidance on resolving the issue.                                   |
| 06   | Error                                                                                    | Your transaction has been declined.                                                                                      | Retry the transaction, and if the issue persists, contact your bank for further assistance.                                            |
| 07   | Pick Up Card, Special Condition                                                          | Your card has been reported as lost or stolen, and special conditions apply.                                             | Call your bank to report the issue and discuss the special conditions for resolution.                                                  |
| 10   | Partial Approval                                                                         | Your transaction has been partially approved. Please use another payment method for the remaining amount.                | Use an alternative payment method for the remaining balance of your purchase.                                                          |
| 12   | Invalid Transaction                                                                      | The transaction is invalid.                                                                                              | Review the transaction details and try again. If the problem persists, contact your bank for support.                                  |
| 13   | Invalid Amount                                                                           | The transaction amount is invalid.                                                                                       | Verify the transaction amount and try again. If the issue persists, contact your bank for clarification.                               |
| 14   | Invalid Card Number                                                                      | The card number entered is invalid.                                                                                      | Verify and re-enter the card number. If the problem persists, contact your bank for guidance.                                          |
| 15   | No Such Issuer                                                                           | The card issuer is not recognized.                                                                                       | Call your bank to ensure that your card information is correct and that there are no issues with your account.                         |
| 19   | Re-enter Last Transaction                                                                | Please re-enter your last transaction.                                                                                   | Retry the transaction. If the problem continues, reach out to your bank for further guidance.                                          |
| 25   | Unable to Locate Record                                                                  | Unable to locate the record. Please verify your card details or contact your card issuer for assistance.                 | Double-check your card details and try again. If the issue persists, contact your bank for support.                                    |
| 28   | File is Temporarily Unavailable                                                          | The file necessary for processing is temporarily unavailable. Please try again later or contact your card issuer.        | Wait for some time and try the transaction again. If the problem persists, contact your bank for assistance.                           |
| 33   | Expired Card                                                                             | Your card has expired. Please use a valid card for this transaction.                                                     | Check the expiration date on your card and use a valid card for the transaction.                                                       |
| 41   | Lost Card, Pick Up                                                                       | Your card has been reported as lost. Please contact your bank to resolve the issue.                                      | Call your bank immediately to report the lost card and request a replacement.                                                          |
| 43   | Stolen Card, Pick Up                                                                     | Your card has been reported as stolen. Please contact your bank to resolve the issue.                                    | Call your bank immediately to report the stolen card and request a replacement.                                                        |
| 46   | Account Closed                                                                           | This Account is Closed. Please contact your bank for assistance.                                                         | Call your bank to inquire about why your accout with them is no longer active.                                                         |
| 51   | Insufficient Funds                                                                       | There are not enough funds in your account to complete this transaction.                                                 | Check your account balance and, if necessary, add funds to your account. Alternatively, use a different payment method.                |
| 54   | Expired Card                                                                             | Your card has expired. Please use a valid card for this transaction.                                                     | Check the expiration date on your card and use a valid card for the transaction.                                                       |
| 57   | Transaction Not Permitted to Cardholder                                                  | This type of transaction is not permitted on your card.                                                                  | Call your bank to verify the restrictions on your card and seek guidance on how to proceed.                                            |
| 58   | Transaction Not Permitted to Cardholder                                                  | This type of transaction is not permitted on your card.                                                                  | Call your bank to verify the restrictions on your card and seek guidance on how to proceed.                                            |
| 59   | Suspected Fraud                                                                          | The transaction is suspected of fraud.                                                                                   | Contact your bank to confirm the legitimacy of the transaction and request approval.                                                   |
| 61   | Exceeds Withdrawal Limit                                                                 | The transaction exceeds the withdrawal limit on your account.                                                            | Please choose a different payment method or contact your bank for a limit increase.                                                    |
| 62   | Card not activated                                                                       | Card not activated yet                                                                                                   | This is the first use of a new card which you have not activated yet. Please call the number on the card to activate your card.        |
| 63   | Security Violation                                                                       | The transaction has been declined due to a security violation. Please contact your card issuer for resolution.           | Contact your bank to discuss the security violation and seek guidance on how to resolve the issue.                                     |
| 65   | Decline Activity Limit Exceeded                                                          | Transaction declined due to activity limits being exceeded. For security reasons, please contact your card issuer.       | Reach out to your bank to discuss the decline and verify if there are any activity limits in place on your account.                    |
| 70   | Contact Card Issuer                                                                      | Your card issuer needs to speak with you before this transaction can be approved.                                        | Call your bank using the phone number on the back of your card to resolve the issue, then try again.                                   |
| 72   | Account Not Yet Activated                                                                | This account has not been activated yet.                                                                                 | Contact your bank to activate your card before attempting to use it for transactions.                                                  |
| 75   | PIN Tries Exceeded                                                                       | The allowable number of PIN entry attempts has been exceeded.                                                            | Contact your bank to reset your PIN, or use a different payment method.                                                                |
| 78   | Blocked Account                                                                          | Your account has been blocked. Please contact your card issuer for assistance.                                           | Call your bank to inquire about the account block and seek guidance on how to resolve the issue.                                       |
| 79   | Transaction Already Reversed                                                             | This transaction has already been reversed by the network.                                                               | Check your account to confirm whether the transaction was processed, or contact your bank for assistance.                              |
| 82   | CVV Mismatch                                                                             | The CVV provided does not match.                                                                                         | Double-check the CVV (Card Verification Value) on the back of your card and ensure it matches the one provided during the transaction. |
| 83   | Fraud/Security                                                                           | Decline due to fraud/security suspicion.                                                                                 | Please retry your purchase, or contact your bank for assistance.                                                                       |
| 88   | System Malfunction                                                                       | There is a system malfunction. Please try again later or contact your card issuer for assistance.                        | Wait for some time and try the transaction again. If the problem persists, contact your bank for support.                              |
| 91   | Issuer or Switch is Inoperative                                                          | The card issuer or switch is temporarily inoperative. Please try again later or contact your card issuer for assistance. | Wait for some time and try the transaction again. If the problem persists, contact your bank for support.                              |
| 93   | Violation, Cannot Complete                                                               | The transaction cannot be completed due to a violation. Please contact your card issuer for assistance.                  | Contact your bank to discuss the violation and seek guidance on how to complete the transaction.                                       |
| 96   | System Malfunction                                                                       | There is a system malfunction. Please try again later or contact your card issuer for assistance.                        | Wait for some time and try the transaction again. If the problem persists, contact your bank for support.                              |
| 97   | CVV Mismatch                                                                             | The CVV provided does not match.                                                                                         | Double-check the CVV (Card Verification Value) on the back of your card and ensure it matches the one provided during the transaction. |
| 99   | Invalid Input                                                                            | The information you entered was invalid.                                                                                 | Please check the credit card number, CVV, and expiration date and resubmit.                                                            |
| 100  | Do Not Honor                                                                             | Sorry, your card cannot be authorized at this time.                                                                      | Call your bank to inquire about the reason for the decline and seek guidance on resolving the issue.                                   |
| 101  | Expired Card                                                                             | Your card has expired. Please use a valid card for this transaction.                                                     | Check the expiration date on your card and use a valid card for the transaction.                                                       |
| 102  | Suspected Fraud                                                                          | The transaction is suspected of fraud.                                                                                   | Contact your bank to confirm the legitimacy of the transaction and request approval.                                                   |
| 104  | Card not activated                                                                       | Card not activated yet                                                                                                   | This is the first use of a new card which you have not activated yet. Please call the number on the card to activate your card.        |
| 119  | Transaction Not Permitted to Cardholder                                                  | This type of transaction is not permitted on your card.                                                                  | Call your bank to verify the restrictions on your card and seek guidance on how to proceed.                                            |
| 129  | Suspected Fraud                                                                          | The transaction is suspected of fraud.                                                                                   | Contact your bank to confirm the legitimacy of the transaction and request approval.                                                   |
| 163  | Security Violation                                                                       | The transaction has been declined due to a security violation. Please contact your card issuer for resolution.           | Contact your bank to discuss the security violation and seek guidance on how to resolve the issue.                                     |
| 182  | Do Not Honor                                                                             | Sorry, your card cannot be authorized at this time.                                                                      | Call your bank to inquire about the reason for the decline and seek guidance on resolving the issue.                                   |
| 5C   | Transaction Not Supported                                                                | This transaction type is not supported or has been blocked by your card issuer.                                          | Call your bank to verify whether this type of transaction is supported on your card.                                                   |
| 9G   | Transaction Frequency Limit Exceeded                                                     | Too many transactions attempted in a short period.                                                                       | Please wait a few minutes before attempting another transaction, or contact your bank for assistance.                                  |
| N7   | CVV Mismatch                                                                             | The CVV provided does not match.                                                                                         | Double-check the CVV (Card Verification Value) on the back of your card and ensure it matches the one provided during the transaction. |
| 6P   | Verification Data Failed                                                                 | The verification data provided for this transaction failed issuer checks.                                                | Verify your card details and try again, or contact your bank for assistance.                                                           |
| 103  | Fraud Suspicion                                                                          | The transaction is suspected of fraud.                                                                                   | Contact your bank to confirm the legitimacy of the transaction and request approval.                                                   |
| 340  | Card is locked                                                                           | Your card is locked or restricted by you or your bank.                                                                   | Unlock the card in your banking app, or call your bank to lift the restriction. Then try again.                                        |
| 870  | 3DS Verification Failed                                                                  | Card has failed 3DS recently                                                                                             | Please try a different card or wait a few minutes before retrying. If the issue persists, contact your bank.                           |
| 871  | Payment Method Blocked                                                                   | Payment method is blocked                                                                                                | This payment method cannot be used. Please use a different card or payment method.                                                     |
| 872  | Payment Method in Use                                                                    | Payment method is associated with another account                                                                        | This payment method cannot be used. It is associated with another account. Please use a different card or payment method.              |
| 873  | Name Verification Failed                                                                 | Name on card does not match                                                                                              | Please ensure the name on your card matches your account information exactly.                                                          |
| 874  | Daily Purchase Limit Reached                                                             | Customer has reached daily purchase limit                                                                                | You have reached the daily purchase limit. Please try again tomorrow or contact support for assistance.                                |
| 875  | Unsupported Country                                                                      | This card cannot be used.                                                                                                | Please use a card issued from a different country                                                                                      |
| 876  | Unsupported State                                                                        | Billing address indicates this transaction is from an unsupported state.                                                 | Transaction not allowed.                                                                                                               |
| 877  | Unsupported State By IP                                                                  | Geolocation indicates this transaction is from an unsupported state.                                                     | Transaction not allowed.                                                                                                               |
| 878  | Unsupported Location                                                                     | Browser-reported location indicates this transaction is from an unsupported region.                                      | Transaction not allowed.                                                                                                               |
| 879  | Unsupported Country                                                                      | The card BIN indicates it was issued in an unsupported country.                                                          | Please use a card issued from a different country.                                                                                     |
| 880  | Debit Card Required                                                                      | Only debit cards are accepted.                                                                                           | Please use a debit card instead of a credit or prepaid card.                                                                           |
| 886  | Country not supported                                                                    | Cards issued in your country are not supported.                                                                          | Please try a different card.                                                                                                           |
| 887  | Apple Pay/Google Pay is currently not available. Please enter your card details manually | Apple Pay/Google Pay is currently not available. Please enter your card details manually                                 | Please enter your card details manually                                                                                                |
| 888  | Address Verification Failure                                                             | Address does not match cards billing address                                                                             | Please enter the cards billing address and try again                                                                                   |
| 889  | Card Brand Not Supported                                                                 | Card Brand is not supported                                                                                              | Please use a different card brand and try again.                                                                                       |
| 997  | User Failed 3DS Challenge                                                                | Failed Challenge                                                                                                         | Please retry the purchase or try a different card.                                                                                     |
| 998  | 3DS Rejected                                                                             | Your Bank Rejected the Request                                                                                           | Please contact your bank support to resolve the issue.                                                                                 |
| 999  | Failed Chargeback Protection Checks                                                      | Your purchase was declined, and no charges were made.                                                                    | Any pending transactions will disappear from your bank statement within 24 hours.                                                      |

### Processor-Specific Response Codes

These codes are unique to specific card processors and are not part of the standard bank/network code set above.

| Code | Title                          | Message                                                    | Action                                                                                  |
| ---- | ------------------------------ | ---------------------------------------------------------- | --------------------------------------------------------------------------------------- |
| 222  | No Card Number on File         | No card number on file with the issuer.                    | Please contact your bank for assistance.                                                |
| 224  | Invalid Expiration Date        | The expiration date entered is invalid.                    | Please verify the expiration date on your card and try again.                           |
| 226  | Invalid PIN                    | The PIN entered is incorrect.                              | Please verify your PIN and try again.                                                   |
| 261  | Decline - Further Instructions | Transaction declined. Further action required.             | Please contact your bank for specific instructions.                                     |
| 262  | Decline - Stop Recurring       | Recurring payments have been stopped on this card.         | Contact your bank if you wish to re-enable recurring payments, or use a different card. |
| 263  | Decline - Stop All Recurring   | All recurring payments have been stopped on this card.     | Please contact your bank or use a different payment method.                             |
| 264  | Decline - Retry Later          | Transaction declined. Please try again later.              | Wait a few minutes and retry, or contact your bank for assistance.                      |
| 410  | Invalid Merchant Configuration | There is an issue with the merchant account configuration. | Please contact support for assistance.                                                  |
| 411  | Merchant Account Inactive      | The merchant account is currently inactive.                | Please contact support for assistance.                                                  |
| 430  | Duplicate Transaction          | This appears to be a duplicate transaction.                | Please check your account to see if the transaction already went through.               |
| 440  | Format Error                   | There was a format error in the transaction data.          | Please verify your payment information and try again.                                   |