How to Test Chargeback Events

To simulate chargeback events and verify that your system receives the corresponding webhooks, follow these steps:

Set up your webhook events

Make sure your system is configured to listen for the following webhook events:

• Card Payment Chargeback Opened
• Card Payment Chargeback Won
• Card Payment Chargeback Lost

Complete a test payment

1. Use the Coinflow sandbox to complete a test card payment.
2. Wait until the payment status is settled

Open a chargeback for the test payment

1. Go to the Purchases table.
2. Find the purchase you just completed.
3. Click the chargeback icon to simulate opening a chargeback.

This action will trigger the Card Payment Chargeback Opened webhook.

Set the chargeback outcome

1. Go to the Chargebacks tab .

2. Search for and select the payment you opened a chargeback for.

3. Click either:

   • Chargeback Won to simulate a successful dispute resolution, or
   • Chargeback Lost to simulate a lost dispute.

This will trigger the respective webhook:

• Card Payment Chargeback Won or Card Payment Chargeback Lost

Verify webhook delivery

Check your webhook listener to ensure all events (Opened, Won, Lost) were received and processed as expected.